Services Offered and Specialisms
Employee satisfaction surveys, internal customer satisfaction surveys, 360° appraisal (management feedback) system, leaver surveys. Also one-day seminars on Questionnaire authoring and Data analysis.

• Communications
• Customer Services
• Employee Surveys
• Organisation Development
• Psychometric Testing
• Team development
• 360° Appraisal

Personal Profile
A HR professional specialising in providing clients with management information about how people FEEL working in organisations, or doing business with them; matters
crucial to the success of an enterprise, but which seldom feature in management information systems.

Qualifications and Memberships
Chartered Member CIPD, BPS Level A & B qualified (15FQ+). MMS(Dip) (Member of Institute of Management Services), Certified Management Consultant.

Examples of Current Client List and / or Recent Projects
Institute of Directors
Power Europe (part of Exel)
Flag Telecom
Staples
Ashurst
Several London Boroughs and many other local authorities.